Welcome Auto Shop Owner!
Unlock Your Full Potential with Personal Coaching
Unlock your automotive business's full potential with personalized coaching from Rob Neil. Rob is here to help you define your business goals, overcome industry-specific challenges, and create a strategic roadmap to drive your shop towards greater success and profitability.
MORE ABOUT ROB
40+ years in the automotive industry.
Based on my experience with the automotive community, I've seen a real opportunity to boost customer retention. That's why I craft personalized newsletters that go straight to your customers' homes or businesses. Keeping your current customers is just as crucial as finding new ones, and our newsletters and direct mailers are great tools to help you do just that.
SERVICES
High Quality Services
Service Writing Consultation
Service Writing consultation for new service writers or shop members that want to assist with service writing.
Customized Newsletters
We create a Newsletter from your business that is mailed to your customers home or business
Customer Letters
The creation of customer letters that can be mailed to new clients.
Customized Newsletter
A customized newsletter that is made for your customers is just one of the many reasons we can help you with retaining that line of communication between visits.
Benefits of a Newsletter:
Introducing your customers to your staff and highlighting their personalities, accomplishments, and family life.
Offer coupons to create value and measure ROI.
Customer referral programs
Provide maintenance tips in between visits
Spotlight a customer’s business in your newsletter
FAQS
How can Service Writing Consultation Benefit us?
I can help you design a standard operating procedure so your service writing process will run much smoother throughout your day. I can also train a service writer assistant in the steps of helping you throughout your day to make the whole process successful and enjoyable.
How can a Newsletter Benefit my Company?
A Newsletter is all about customer retention. Introducing yourself, your entire staff, and your facility. Building trust between your business and your customers. Most importantly, keeping a line of communication between visit’s.
Customized Letters
Customized Letters are designed to introduce you and your business to news clients. We can design a “Dear Neighbor Letter” for you and invite them to your business. The delivery is what makes these letters so special.
OUR TESTIMONIALS
“We have been working with Rob at Final Result for two years now and have had tremendous success with the direct mailer program and the quarterly newsletter that he has put together for us. Our customer base has grown by 28% from the direct mailings and we have found that the newsletter helps people feel the personal connection with our team with their automotive needs. We look forward to working with Rob in the future to help us grow our business.”
Brian Noppert
Owner Brian’s Automotive, Ontario, CA
TESTIMONIAL
“Final Result has done a fantastic job putting together direct mail and newsletters for my company. We have made 6 mailings with them and our existing and new customers enjoyed the creative information highlighting our business. Our sales have increased 30% in 2023 with Rob’s help. Old customers have been coming back and sometimes they just call us to let us know they got a kick from the article on our shop cat Cosmo. I will continue using his services to help us grow our business.”
Mike Fournier
Owner, RV Specialists, Rancho Cucamonga, CA
